Returns / Exchanges
Purchases made directly from Hobby Square website may be returned/exchanged within 30 days of purchase. However, the product must be unopened from its original packaging. Once the factory seal has been broken, the product cannot be returned or exchanged. For all Returns/ Exchanges inquiries, please contact on-line sales admin at firstname.lastname@example.org or below contact form to obtain authorization number, Returns/ Exchanges process procedure and shipping address.
Note: All Returns/ Exchanges inquiries will be handled by e-mail. Your are responsible for shipping the products back to us. We are not responsible for lost shipment of your return products. Please use a trackable shipping method.
We strive to deliver high quality products and work continuously to make every product free from defects. All products warranty are handled by manufactures directly. If you need information to contact manufactures for warranty services, please feel free to contact us anytime. We will be happy to assist you.
On orders of $100 or more. Selective items and continental US customers only.