Returns / Exchanges
Purchases made directly from Hobby Square website may be returned/exchanged within 30 days of purchase. However, the product must be unopened from its original packaging. Once the factory seal has been broken, the product cannot be returned or exchanged. For all Returns/ Exchanges inquiries, please contact online sales admin at email@example.com or below contact form to obtain authorization number, Returns/ Exchanges process procedure and shipping address.
Note: All Returns/ Exchanges inquiries will be handled by e-mail. Freight charges will not be refunded. The customer is responsible for insured shipping back to our shop. We are not responsible for lost shipment of your return products.
Hobby Square reserves the right to charge a 15% restocking fee on any merchandise returned for credit/refund.
We strive to deliver high quality products and work continuously to make every product free from defects. All products warranty are handled by manufactures directly. If you need information to contact manufactures for warranty services, please feel free to contact us anytime. We will be happy to assist you.
On orders of $100 or more. Selective items and continental US customers only.